OnePlus, the startup phone company behind the well-reviewed OnePlus 5, appears to have an issue with another sequence of numbers. Unfortunately, that sequence happens to be 9-1-1.
OnePlus owner Nick Morelli posted about the flaw on the OnePlus subreddit, noting that he was able to replicate the reboot process over multiple test calls.
A video shared to Reddit shows one of the sleek new phones rebooting immediately after being used to dial the three-digit distress code in a test run, making it impossible for its owner to reach a dispatcher in the event of an actual emergency.
The video shows the Android phone recognizing the emergency protocol, flashing a bold SOS icon onscreen. But the phone doesn't appear to actually dial the number (Morelli turned the speaker on to demonstrate the dead noise after placing the call), and after a moment, it immediately reboots.
Mashable reached out to OnePlus for more information about the supposed bug, but did not receive a response.
When we tried to replicate the problem on our OnePlus 5 model at the office, we found that the phone worked properly. It completed our test 9-1-1 call without a hitch. The flaw doesn't appear to be widespread either, but it's still a concerning issue given how important this particular function is.
The Next Web, however, did hear back. The publication was told OnePlus has contacted Morelli about the issue and are currently working to resolve it.
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